Assessing the Patient Experience in Cancer Care
Brain Neoplasm - Breast Neoplasm - Endocrine Gland Neoplasm - Gastrointestinal Neoplasm - Genitourinary Neoplasm - Gynecological Neoplasm - Head and Neck Neoplasm - Lung Neoplasm - Melanoma - Sarcoma
Conditions: official terms
Brain Neoplasms - Breast Neoplasms - Digestive System Neoplasms - Endocrine Gland Neoplasms - Gastrointestinal Neoplasms - Head and Neck Neoplasms - Lung Neoplasms - Neoplasms - Urogenital Neoplasms
Study Type
Study Phase
Study Design
Overall Status
Communication is an important component of comprehensive cancer care impacting patient satisfaction, adherence, and quality of life. The wide array of issues addressed in cancer clinical interactions makes communicating about a broad range of topics (including quality of life, communication, symptom control, complementary/alternative therapies, costs, treatment burden, prognosis, anxiety, side-effects, sexual function, palliative care options, etc.) especially interesting and potentially challenging. Some of these topics may not be routinely addressed in the clinical interaction or may require consultative support from other members of the comprehensive cancer care team. One frequently overlooked critical element in research on communication between cancer clinicians, their patients, and their primary care clinicians is describing real-time consultations between patients and their clinicians. These interactions provide rich material for assessing key psycho-social dynamics and identifying issues that patients find important in their care. In order to devise systems of care that optimize the patient experience, it is critical that clinicians and researchers understand, appreciate, and systematically characterize the richness and complexity of the decision-making process in routine cancer consultations between cancer patients and their treating clinicians. This study seeks to assess the patient experience in cancer care by observing patients and their physicians in their clinical interactions and following them for several months to see how their care went. By describing in-depth the conversations and experiences of patients in these clinical interactions, this study will lay the foundation for practice-based interventions to optimize patients' interactions with their cancer care teams.
Criteria for eligibility
Healthy Volunteers: No
Maximum Age: N/A
Minimum Age: 18 Years
Gender: Both
Criteria: Inclusion Criteria:

- Age greater than or equal to 18 years

- Histological confirmation of: brain, breast, endocrine, gastrointestinal, genitourinary, gynecological, head/neck, lung, melanoma, or sarcoma malignancies.

- Speak English or Spanish

- Not enrolled in hospice

- In any of the following phases of the cancer control continuum: initial diagnosis, initial treatment, early survivorship, or recurrence.

- Provide written informed consent

Exclusion Criteria:
Los Angeles County Hospital
Los Angeles, California, United States
Status: Recruiting
Contact: Augustin Garcia, MD - 323-865-3967
University of Southern California - Norris
Los Angeles, California, United States
Status: Recruiting
Contact: Heinz-Joseph Lenz, MD - 323-865-3967
Mayo Clinic
Rochester, Minnesota, United States
Status: Recruiting
Contact: Cara Fernandez - 507-266-1897
Start Date
May 2012
Completion Date
June 2016
Mayo Clinic
Mayo Clinic
Record processing date processed this data on July 28, 2015 page